Bitext, a Spain based start-up, recently announced a new breed of text analytics tools that, regardless of search system, makes it easy for a search system user to get needed information fast.

Users of enterprise search systems have to hit on the exact combination of key words to get the information needed to answer a business question. This takes time and, according to the company's CEO, Antonio Valderrabanos, "inefficient searching costs companies money. We developed NaturalFinder to take the rough edges off existing enterprise search solutions. We have a search turbo charger which really delivers."

Users find the complexities and erratic results available from legacy search systems frustrating. Research reports from Net Strategy (Paris), the Association of Image and Information Management (USA), and Stephen E. Arnold at ArnoldIT.com (USA) say one thing: users want systems that deliver needed information without trial and error. "With companies asking employees to do more, guessing the secret word combination to unlock the treasure chest of corporate affronting is no longer acceptable," says Carlos Garcia, Sales Director of Bitext.

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Bitext's new language technologies make it possible to enrich a user's queries with linguistic knowledge. The system has emerged in the international market after being implemented in the Spanish national railroad and a number of commercial enterprises. The commercial product is available for English and French.

"Bitext allows the user to key a word and our technology understands the meanings and displays suggested results. A single click takes the user to results that what the user intended," added Mr. Valderrabanos.

The Bitext system uses a range of linguistic technologies, including word stemming, synonyms, and homonyms, among others. These technologies are invisible to the user. Once a query is entered into a search system equipped with the Bitext software, that search system generates rich metadata such as names, concepts, and events. The system does the work for the user. The result is, "quicker searches with no training and no system slowdown," says Mr. Valderrabanos.

“One of the technical innovations is that the Bitext NaturalFinder technology requires no changes to an organization's existing search system," adds Mr. Garcia. “It is load and go."

Search expert, Stephen E. Arnold, author of Beyond Search and the Enterprise Search Report and Google: the Digital Gutenberg, says "The Bitext system is one of the first search enhancements that work out of the box. The Google Search Appliance gains greater utility without the time and complexity of coding a customized software widget. Bitext has broken new ground with NaturalFinder."

Bitext has engineered its system to work with Microsoft SharePoint Server, the Google Search Appliance, Oracle Text Search, Autonomy, Endeca, and legacy Fast ESP installations. The system enhances the utility of Lucene and other open source search solutions.

NaturalFinder supports English, French, and Spanish, as well as other languages. Bitext's engineers can develop customized applications for customers who have special requirements such as those of intelligence and law enforcement agencies.

Mr. Valderrabanos added, "We have worked for several years to make it easy to enhance a legacy search system. With budgets under pressure and user dissatisfaction with legacy search systems increasing, Bitext has experienced strong growth due to NaturalFinder."

This BeyeNETWORK news item contains information from a recent press release by the company mentioned.